Privacy Policy

This Privacy Policy describes how Cool Guitar (owned by Pinwheel Partners) collects, uses, and shares information when you interact with our services, including through our website, SMS updates, or any other digital touchpoints.

Data We Collect

We collect personal and activity-related data that may be linked to your identity.

We use standard technologies like cookies (small text files stored on your browser), web beacons, and device identifiers to improve your user experience. Our systems may also log data such as your IP address, browser type, operating system, and activity on our site.

We may collect personally identifiable information that you choose to provide, including your name, address, email address, and phone number. With your consent, we may also access additional information from your device or third-party services (e.g., social media profiles) to enhance our services.

Our systems may associate this information with your activity on our website or communications (such as pages you visit or links you click).

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal data to us, please contact us so we can promptly remove the information or obtain parental consent.

Location Data

We may collect anonymous location data to tailor our services. This may include real-time geographic location (such as your device GPS data). All location data is anonymized and used solely to improve your experience with our services. You may be asked for consent when location tracking is first activated.

Access to Your Data

You may request to review or delete your personal data at any time. You can contact us directly at [insert your email address] to make such a request.

Data Retention

We may retain your data indefinitely unless you request its deletion. This allows us to continue offering relevant services and communication.

Information Sharing

We may share your personal data only with trusted partners and vendors who help us operate our services. These parties are contractually bound to protect your data and use it solely on our behalf.

We do not sell or share mobile phone numbers or opt-in information with third parties for marketing purposes.

California residents may request, once per year and free of charge, details on how their information has been shared for direct marketing purposes. Please contact us at [insert your email address] for this information.

Ad Tracking

We may work with advertising partners who collect anonymous data about your interests and behaviors to serve personalized content. This data is not linked to your personal identity.

You may opt out of interest-based advertising through your device settings or online tools such as the Digital Advertising Alliance (DAA) opt-out page.

Vendors & Analytics

In order to improve our services, we may share data with vendors and analytics companies. These partners only access the data necessary to perform their functions and are required to keep it confidential.

Analytics providers (such as Google Analytics) may collect anonymized usage data (like your IP address or device ID) to help us understand how our website and communications are used. They do not share individual user data.

Special Situations

We may disclose your personal information in limited circumstances:

With your express permission
To comply with legal obligations
To protect our rights, property, or safety
In the event of a business transfer such as a merger, acquisition, or sale

We will attempt to notify you of such disclosures where legally permitted.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date and make reasonable efforts to notify you of significant changes.

Contact

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact:

Pinwheel Partners
Phone: 805-896-5654

Last Updated: May 29, 2025